Treacle Wool Shop is committed to providing our customers with the highest quality products and service and we hope you will be pleased with your purchase.
Should you wish to return anything bought from us face to face through our Morpeth shop, we will exchange the product or provide a Credit Note (valid for 3 months from issue date) provided it is in fully resaleable and unused condition. Returns should be made within 7 days and in original, undamaged packaging.
If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund/exchange/credit note on the item.
If an item is faulty, we will provide a replacement or refund as per the purchase method.
Patterns, books and accessories are non-returnable.